FAQs

For areas with high foot traffic, it's advisable to clean your carpet or grout every 3 to 4 months to maintain cleanliness and extend the life of your flooring.

For households with pets and children, cleaning solutions that are enzyme-based or derived from plants are considered the safest and most effective options.

The majority of professional carpet cleaners utilize hot water extraction, commonly referred to as steam cleaning. This method is widely regarded as the most effective for deep cleaning carpets.

When dealing with deep-set stains that may have penetrated to the subfloor, it's recommended to seek the expertise of a professional cleaning service, such as Ace Steam Carpet Cleaning, for the best results.

After cleaning, it's generally safe to walk on the carpet or tile with socks or bare feet after 6-8 hours. For wearing shoes or replacing furniture, it's best to wait 10-12 hours to ensure the flooring is completely dry.

It's best to address a carpet stain as soon as possible. Quick action can prevent the stain from setting deep into the fibers, making it easier to remove. However, even if you have old, set-in stains, our professional techniques can still effectively treat them.

While most carpet stains can be successfully removed with professional treatment, the outcome depends on factors such as the type of stain, carpet material, and how long the stain has been present. Our experienced team at Ace Steam Carpet Cleaning uses specialized techniques and products to tackle a wide range of stains, including tough ones like red wine, pet stains, and oil-based marks.

Yes, professional carpet stain removal is safe when performed by experienced technicians like those at Ace Steam Carpet Cleaning. We use eco-friendly products and techniques that are effective at removing stains without damaging your carpet fibers. Our methods are designed to preserve the integrity and appearance of your carpets while eliminating unsightly stains.

Green carpet cleaning uses eco-friendly, non-toxic solutions that are safe for humans and pets. It effectively cleans carpets while reducing environmental impact and improving indoor air quality. Traditional methods often rely on harsh chemicals that can leave residues and potentially cause health issues.

Green carpet cleaning typically results in faster drying times compared to traditional methods. Most carpets dry within 2-4 hours, depending on factors like humidity and air circulation. This quick-drying process minimizes disruption to your daily routine and reduces the risk of mold or mildew growth.

Yes, green carpet cleaning is highly effective for removing tough stains and odors. The eco-friendly solutions used are specifically formulated to break down and remove various types of stains and neutralize odors at their source. Combined with professional techniques, green carpet cleaning can achieve excellent results without compromising on safety or environmental responsibility.

The duration of our pet odor removal process varies depending on the severity of the odor and the size of the area being treated. Typically, it can take anywhere from 2 to 4 hours for an average-sized room. However, for more severe cases or larger areas, it might take longer. We'll provide you with a more accurate time estimate during our initial assessment.

Yes, we use pet-friendly and eco-safe products for our odor removal services. Our cleaning solutions are specially formulated to be effective against pet odors while being safe for both pets and humans. We ensure that all treated areas are safe for your furry friends to inhabit once the cleaning process is complete and the area has dried.

We recommend waiting at least 6 to 8 hours before walking on your carpet after our pet odor removal treatment. This allows sufficient time for the carpet to dry completely. For upholstery, it's best to wait 24 hours before using the treated furniture. These waiting periods ensure the best results and help maintain the cleanliness of the treated areas.

At Ace Steam Carpet Cleaning, we offer same-day estimates and can often schedule pet stain removal services within 24-48 hours, depending on our current workload. We understand the urgency of addressing pet stains and strive to accommodate our customers as quickly as possible.

Yes, we can effectively treat both recent and old pet stains. Our advanced cleaning techniques and specialized solutions are designed to penetrate deep into carpet fibers and upholstery, breaking down and removing even set-in stains and lingering odors. However, please note that extremely old or severe stains may require multiple treatments for optimal results.

Absolutely. At Ace Steam Carpet Cleaning, we use pet-friendly and family-safe cleaning solutions. Our products are carefully selected to be effective against stains and odors while being non-toxic and environmentally friendly. We recommend keeping pets and children off the cleaned areas until they are completely dry, which typically takes a few hours.

The frequency of commercial carpet cleaning depends on foot traffic and type of business. Generally, high-traffic areas should be cleaned quarterly, while less frequented areas may need cleaning bi-annually. Regular maintenance extends carpet life and maintains a professional appearance.

We use a variety of cleaning methods tailored to your carpet type and soiling condition. Our primary method is hot water extraction (steam cleaning), which effectively removes deep-seated dirt and stains. We also offer low-moisture cleaning for areas that require quick drying times.

Yes, we offer flexible scheduling to minimize disruption to your business. Our efficient processes and quick-drying techniques allow for minimal downtime in most cases.

The frequency of floor stripping and waxing depends on foot traffic and wear. For high-traffic commercial areas, we recommend every 3-6 months, while residential floors may only need it annually. Regular maintenance between full treatments can extend the time between services.

Our stripping and waxing services are ideal for various hard floor surfaces, including vinyl composition tile (VCT), linoleum, concrete, and some types of hardwood. We'll assess your specific flooring to determine the best approach for optimal results and longevity.

The duration varies based on the size of the area and the condition of the floors. Typically, a standard room can be completed in 4-6 hours. Larger commercial spaces may require a full day or more. We work efficiently to minimize disruption to your home or business operations.

The frequency of professional area rug cleaning depends on factors such as foot traffic, pets, and location. Generally, we recommend having your area rugs cleaned every 12-18 months. However, high-traffic areas or homes with pets may benefit from more frequent cleaning, possibly every 6-12 months. Regular vacuuming between professional cleanings can help maintain your rug's appearance and extend the time between deep cleanings.

Yes, we specialize in cleaning delicate and antique area rugs. Our team is trained in handling valuable and sensitive materials. We use gentle, yet effective cleaning methods tailored to each rug's specific needs, considering factors like age, material, and dye stability. For antique or particularly delicate rugs, we may recommend specialized hand-cleaning techniques to ensure the rug's integrity is preserved while achieving the best possible cleaning results.

The duration of the area rug cleaning process varies depending on the size, material, and condition of the rug. Typically, the cleaning itself takes a few hours. However, the drying process is crucial and can take anywhere from 6 to 24 hours, depending on the rug's thickness and the ambient conditions. We recommend allowing at least one full day for the entire process, to ensure your rug is thoroughly cleaned and completely dry.

Signs of carpet mold include a musty odor, visible discoloration, dampness, and increased allergy symptoms. If you suspect mold, it's best to have a professional inspection.

Yes, carpet mold can be harmful to your health. It can cause respiratory issues, allergic reactions, and other health problems, especially in individuals with pre-existing conditions or weakened immune systems.

The duration of carpet mold removal varies depending on the extent of the mold growth and the size of the affected area. Typically, the process can take anywhere from a few hours to a full day. We'll provide a more accurate timeline after assessing your specific situation.

You should address water damage to your carpet immediately. The first 24-48 hours are crucial. Quick action can prevent mold growth, minimize permanent damage, and increase the chances of successful restoration. At Ace Steam Carpet Cleaning, we offer rapid response services to tackle water damage promptly.

In many cases, yes. The success of carpet restoration depends on factors like the extent of damage, water type (clean, gray, or black), and how quickly the issue is addressed. Our professional team at Ace Steam Carpet Cleaning uses advanced techniques and equipment to extract water, dry the carpet thoroughly, and treat it to prevent mold growth, often saving carpets that might otherwise be lost.

Our carpet water damage restoration process typically involves several steps: 1) Water extraction using powerful pumps and vacuums. 2) Thorough drying of the carpet and underlying padding. 3) Cleaning and sanitizing to remove contaminants. 4) Deodorizing to eliminate any lingering odors. 5) Restoration of the carpet to its pre-damage condition. We also assess and treat the area for potential mold growth to ensure your home remains safe and healthy.

The frequency of professional furniture cleaning depends on various factors such as usage, presence of pets, and household members with allergies. As a general rule, it's recommended to have your furniture professionally cleaned every 12-18 months. However, high-traffic areas or homes with pets may benefit from more frequent cleanings, perhaps every 6-8 months.

While we can successfully remove many types of stains, it's important to note that some stains may be permanent depending on the fabric type and how long the stain has been present. Our team uses advanced cleaning techniques and solutions to tackle a wide range of stains, including food, beverage, pet, and oil-based stains. We always perform a thorough assessment before cleaning to determine the best approach for each unique situation.

Our furniture cleaning methods are safe for most types of fabrics, including delicate materials. We use specialized cleaning solutions and techniques tailored to each fabric type, whether it's synthetic, natural, or leather. Before cleaning, we always conduct a fabric test in an inconspicuous area to ensure color fastness and prevent any potential damage. Our experienced technicians are trained to handle a variety of furniture materials with care and precision.

The frequency of professional sofa cleaning depends on various factors such as usage, presence of pets, and household size. Generally, we recommend having your sofa professionally cleaned every 12-18 months. However, homes with pets, children, or high traffic may benefit from more frequent cleanings, perhaps every 6-8 months.

At Ace Steam Carpet Cleaning, we use a combination of hot water extraction (steam cleaning) and specialized cleaning solutions tailored to different sofa materials. For delicate fabrics, we may employ dry cleaning methods. Our approach is always customized to ensure the best and safest cleaning process for your specific sofa type and material.

Drying time can vary depending on the cleaning method used and the fabric of your sofa. Typically, sofas cleaned with our hot water extraction method will be dry to the touch within 4-6 hours. However, we recommend allowing 24 hours for the sofa to dry completely before resuming normal use. We also provide quick-drying services upon request to minimize inconvenience.

The frequency of professional grout cleaning depends on factors like foot traffic, spills, and regular maintenance. For most households, we recommend professional cleaning every 12-18 months to maintain optimal appearance and hygiene. High-traffic areas or homes with pets may benefit from more frequent cleanings.

While our advanced cleaning techniques can remove most stains, some deep-set or long-standing stains may be challenging to eliminate completely. We use specialized cleaners and equipment to achieve the best possible results. During our assessment, we'll provide an honest evaluation of what you can expect and discuss options for improving the appearance of heavily stained grout.

Grout sealing is highly recommended after cleaning to protect your grout from future stains and moisture penetration. Sealing creates a barrier that makes it easier to maintain your grout's clean appearance and extends the time between professional cleanings. We offer grout sealing services as part of our comprehensive grout cleaning process to ensure long-lasting results.

The frequency of professional tile cleaning depends on factors like foot traffic and usage. For residential areas, we recommend professional cleaning every 12-18 months. High-traffic commercial spaces may benefit from cleaning every 6-12 months to maintain appearance and hygiene.

Yes, we can remove most tough stains from tile and grout. Our advanced cleaning techniques and specialized equipment are designed to tackle stubborn stains, discoloration, and built-up grime. We'll assess your specific situation and use the most effective method to restore your tiles' appearance.

No, our tile cleaning process is safe for your grout. We use gentle yet effective cleaning methods that are specifically designed to clean both tiles and grout without causing damage. In fact, our process can help protect your grout by removing dirt and bacteria that can lead to deterioration over time.

Drying time for carpet is 6-8 hours.

Yes. A Professional cleaner will assist with larger furniture items.

Before cleaning your carpets you should thoroughly sweep and vacuum.

Before a tile or grout cleaning you should thoroughly sweep, dry mop and prep the grout lines, if possible, by removing old gunk.

Use a utility knife to scape out any hardened, old, or uneven grout.

Proper ventilation is very important before cleaning grout. Have a room ventilated as much as possible by opening windows and turning on fans.

Having your carpets professionally cleaned when never contribute to wear.

There are special solutions a carpet cleaner can use to remove odor. Talk to them about odor removal before they start your project.

Professional carpet cleaning time varies depending on the number of rooms in a house. It typically takes 20-40 minutes per room depending on the severity of the staining.

It’s best for a business to pick a time where there be no or minimal employee or customer traffic during cleaning time. Typically cleaning time for a business is 2-4 hours.

Old or carpets that haven’t been dried properly can grow mold.

Signs a carpet may be experiencing mold or mildew are things like a persistent musty or earthy odor. Visible discoloration, carpet that’s always damp to the touch and respiratory issues among inhabitants of where the carpet lays.

Yes, a professional steam cleaning using specialized solutions can remove mold and mildew from carpets. However if the mold damage is deep or extensive the carpets may have to be torn out. Talk to your cleaner beforehand that you suspect the presence of mold or mildew.

Yes, mold and mildew can grow on grout effectively. A professional cleaner can also use a sealant after cleaning to prevent the mold or mildew from returning.

Grout should be professional cleaned every 1-2 years. More in the case of regular water exposure.

Carpets should be professionally cleaned every 12-18 months as a rule of thumb. Potentially more in heavy traffic areas.

Spot cleaning on carpets is effective after immediate spills. Avoid ever letting a stain dry.

Yes. Modern carpets often contain hypoallergenic materials that require more regular cleanings and care.

It’s important not to use too much water when cleaning carpets. Undried spots can develop mold or mildew. Steam cleaning is particularly effective for carpet cleaning. Ace steam carpet cleaning has been utilizing steam for over 20 years.

Yes. Worn carpets can be professionally cleaned. It’s just important to realize that cleaning cannot repair a carpet.

A professional carpet cleaner will know the proper guidelines to clean each specific carpet.

The answer depends on whether it’s Residential or Commercial carpeting. The average residential carpet can last anywhere from 5 to 15 years.

Yes. Commercial carpets often are made from more durable material than residential carpets and last anywhere from 15-25 years with much higher traffic.

The cost of a residential carpet cleaning will depend on how soiled the carpets involved are. But for steam cleaning it’s usually $65-$100 per room.

For areas with high foot traffic, it's advisable to clean your carpet or grout every 3 to 4 months to maintain cleanliness and extend the life of your flooring.

For households with pets and children, cleaning solutions that are enzyme-based or derived from plants are considered the safest and most effective options.

The majority of professional carpet cleaners utilize hot water extraction, commonly referred to as steam cleaning. This method is widely regarded as the most effective for deep cleaning carpets.

When dealing with deep-set stains that may have penetrated to the subfloor, it's recommended to seek the expertise of a professional cleaning service, such as Ace Steam Carpet Cleaning, for the best results.

After cleaning, it's generally safe to walk on the carpet or tile with socks or bare feet after 6-8 hours. For wearing shoes or replacing furniture, it's best to wait 10-12 hours to ensure the flooring is completely dry.